At ph778, your privacy matters. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, and the steps we take to keep it secure. By using our platform, you agree to the practices described on this page.
When you register an account on ph778, we collect the information you submit directly, including your full name, date of birth, mobilenumber, email address, and preferred payment method. This data is required to create and verify your account, process deposits and withdrawals, and ensure that only eligible Filipino adults can access the platform. We may also ask for a government-issued ID during the verification process to comply with applicable Philippine regulations on identity confirmation. All information you provide is stored securely and is only accessible to authorised personnel within ph778. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
When you use the ph778 mobile platform, we automatically collect certain technical information to help us deliver a smooth and secure experience. This includes your device type, operating system version, browser or app version, IP address, and general location data based on your network connection. We also record session activity such as pages visited, games played, time spent on the platform, and transaction history. This data helps us identify and resolve technical issues, detect suspicious activity, and improve the overall performance of the platform for players across the Philippines. We do not use this data to build advertising profiles or share it with third-party marketing networks.
To process deposits and withdrawals, ph778 collects payment-related information including your GCash or Maya account details, transaction reference numbers, and deposit or withdrawal amounts. We do not store full card numbers or sensitive payment credentials on our servers. All payment data is handled through encrypted channels and processed in accordance with applicable financial security standards. Transaction records are retained for a period required by Philippine regulatory obligations and are used solely for the purpose of resolving disputes, processing refunds, and maintaining accurate financial records. If you have questions about a specific transaction, our support team can assist you using the contact details provided on this platform.
ph778 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners. These third parties are contractually obligated to handle your data securely and only for the specific purposes we have authorised. We may also disclose information to Philippine regulatory authorities or law enforcement agencies when required by law or when we believe disclosure is necessary to protect the rights, safety, or property of ph778 or its players. Any third-party service provider we engage is required to maintain data protection standards consistent with this Privacy Policy.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum period as required by applicable financial regulations. If you request account closure, we will deactivate your account and begin the process of removing or anonymising your personal data, except where retention is required by law. You may contact our support team to request information about the specific retention periods that apply to your data. ph778 reviews its data retention practices periodically to ensure they remain proportionate and compliant with current regulations.
As a player based in the Philippines, you have rights over your personal data that ph778 is committed to respecting. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to ask us to delete your data where there is no legitimate reason for us to continue holding it. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, you may reach out to our support team using the contact details provided on this platform. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable Philippine data privacy regulations, including the Data Privacy Act of 2012.
ph778 takes the security of your personal data seriously. We use industry-standard encryption, access controls, and regular security reviews to protect your information from unauthorised access, disclosure, or misuse. While no system can guarantee absolute security, we continuously work to strengthen our data protection measures and respond promptly to any identified vulnerabilities. If you believe your data has been compromised or if you have concerns about how your information is being handled, please contact our support team immediately so we can investigate and take appropriate action. For further guidance on your rights and responsible use of the platform, we encourage you to visit our Responsible Gaming page and review our Terms and Conditions.
If you have any concerns about how ph778 handles your personal data, our support team is here to help. You can also visit the FAQ page for quick answers to common questions from Filipino players.